Privacy Policy

At Mirrored Mobel, safeguarding the privacy of our visitors is our top priority. This Website Privacy Policy has been drafted by legal experts and reviewed and endorsed by our solicitors.

This Privacy Policy outlines our procedures for handling the information you provide while visiting our website and placing orders with us.

We advise you to regularly revisit our privacy policy, as we may update this document as needed.

By visiting Mirrored Mobel, you acknowledge and agree to abide by the practices detailed in our privacy policy.

Information We Collect

As we operate and maintain our online furniture web store, we gather and process certain information about you, including:

• Demographics
• Location data
• Number of page views
• Landing page
• Referral sources
• Keywords that led you to our website
• Data voluntarily provided by you when placing an order, such as your contact information (e.g., telephone number and email address).

Rest assured that we handle this information with utmost care and respect for your privacy.

Cookie Usage

Our cookie policy is designed to inform you about the purpose and usage of cookies on our website. We encourage you to familiarize yourself with our Cookie Policy to gain an understanding of the types of cookies we utilize, the information collected through cookies, and how we utilize this information.

What are Cookies?

Cookies are tiny text files that are stored on your browser or device when you visit a website or application. They play a crucial role in enhancing your browsing experience on our site. Cookies are valuable because they enable a website to recognize your device. At Mirrored Mobel UK, we utilize cookies, just like other websites, to enhance your online shopping experience.

• Persistent Cookies: These cookies remain on your device or system even when you go offline. They provide continuous functionality.
• Session Cookies: These cookies are deleted when you close your browser. They are temporary and primarily serve to improve your browsing session.

Types of Cookies:

• Essential Cookies: These cookies are necessary for browsing the website and utilizing its features, such as accessing secure areas and using services like Shopping Baskets or e-billing. Without these cookies, certain functionalities may be unavailable.
• Performance Cookies: Performance cookies monitor how visitors interact with a website and which pages they visit most frequently. The information collected by these cookies is aggregated and anonymous, solely used to enhance website performance without identifying individual visitors.
• Functionality Cookies: Functionality cookies enable the website to remember your choices and preferences. The data collected by these cookies may be anonymized and does not track your browsing activity on other websites.
• Third-Party Cookies: Third-party cookies are utilized to deliver advertisements that are relevant to your interests. These cookies may remember your browsing activity and help understand demographic information, such as age and gender. They assist in measuring the effectiveness of advertising campaigns and gauging user behavior after viewing an ad. Our online advertising aims to help you find products that are relevant to your interests based on your previous website interactions.

Specific Cookies:

• Google DoubleClick: Google DoubleClick is an advertiser cookie that enables us to track the effectiveness of marketing campaigns. It allows Google to display our advertisements on other websites based on your interests and browsing history. You can manage your ad preferences on Google through the Google Ads Settings.
• Affiliate Window: Mirrored Mobel advertises on third-party websites and affiliates. These cookies enable us and our affiliates to track which ads you click on and interact with. This information helps us identify the most effective advertisements and ensure they align with your interests and needs.
• Criteo: Criteo is a retargeting tool that serves ads based on the pages you visit. To learn more about Criteo, the information they collect, and their operations, please refer to the Criteo Privacy Policy.
• Facebook: Facebook uses performance-improving and advertiser cookies to display advertising content on its platform tailored to your interests and information. For more details, you can review Facebook's Cookie Policies.

What Cookies Do We Use?

Our website employs various types of cookies, each serving different purposes and functionalities. These cookies are necessary and personalized, ensuring a smooth browsing experience on our site. They allow you to navigate our website effortlessly, login, add products to your cart, display recent and popular products, remember your browsing history, adapt page layouts for your device, verify your details, and facilitate secure payment processing.

If you do not agree to the use of cookies, you can adjust the settings in your web browser's cookie preferences. However, please note that blocking cookies may prevent proper information display and could potentially impact your shopping experience.

Cookies We Use on Our Website:

1P_JAR, AID, AID, ANON, APISID, APISID, CONSENT, CONSENT, DSID, HSID, HSID,IDE, MUID, MUIDB, NAP, NID, NID, OTZ, OTZ, PHPSESSID, SAPISID, SAPISID, SID, SID, SIDCC, SRCHD, SRCHHPGUSR, SRCHUID, SRCHUSR, SSID, SSID, _RwBf, __cfduid, __utma, __utma, __utmz, __utmz, __zlcmid, _ceg.s, _ceg.u, _ceir, _ga, _ga, _ga, _gac_UA-40978210-1, _gcl_aw. _gcl_dc, _gid, _gid, _gmb_ga_test, _pinterest_cm, _uetmsclkid, _uetsid, awChannel, contently_insights_user, csrf_same_site, csrf_same_site_set, cto_lwid, cto_lwid, customerCookie, datr, dnt, eid, eu_cn, fr, guest_id, hblid, kdt, locale, muc, newsletter, newsletterexit, olfsk, pcaInstallationId, pcaSavedAddresses, personalization_idremember_checked_on, sb, sourceInfo, tfw_exp, tk, uid, wc_client, wd, zdi.

Information We Collect

When you engage with us, we may collect the following information:

• Your name
• Contact information, including address
• Postcode
• Preferences and interests

How We Use the Collected Information

The information we collect is utilized for the following purposes:

• Providing our services to you
• Improving our products and services
• Periodically sending emails about the latest offers, products, or other relevant information
• Fulfilling your requests for information about our products or services
• Seeking your consent to provide information about other products that may interest you.
• Notifying you of any changes to our website, services, or products

Security

Ensuring the security of your information is our utmost priority. We employ stringent measures to prevent unauthorized access and maintain the confidentiality of the information collected online. Your personal information provided on the website is securely stored in our computerized and manual records.

Protection of Information

We are committed to not sharing any customer information with third parties. Rest assured, your information is treated with the utmost care and confidentiality.

Control over Personal Information

You have the option to control the collection and use of your data in the following ways:

• When prompted to fill out any form on the website, check for the option that allows you to indicate your preference regarding the use of your information for direct marketing purposes.
• If you previously consented to the use of your personal information for direct marketing purposes, you can change your preference at any time by sending an email to us at hello@mirroredmobel.co.uk.

Information Usage

At Mirrored Mobel, we utilize the information we collect from you to deliver our services. Furthermore, we may employ this information for one or more of the following purposes:

• If you have previously made purchases from us, we may provide you with details about similar or other goods and services that may pique your interest.
• With your prior consent, we may allow selected third parties to utilize your data to provide you with information regarding unrelated goods and services that we believe may be of interest to you. You retain the right to withdraw such consent at any time.

Storage of Personal Data

All the data we gather during your website visits and purchases are securely stored on our servers located within the United Kingdom.

Payment Information

When you make payments through our online website, they are processed by SagePay, the most popular and secure payment gateway in the UK. We do not retain any of your bank details or card information within our system.

Information Disclosure

We uphold your privacy and will not disclose your personal information to any third party, except in the circumstances outlined below:

• If we sell all or a portion of our business to a buyer.
• When legally required by law to disclose your personal information.
• To further protect against fraud and minimize the risk of fraudulent activities.

Third-Party Links

Occasionally, we may include links to third-party websites on our website. These third-party sites have their own privacy policies, which we advise you to review. We have no control over these external websites and assume no responsibility for their practices or policies.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time, and any changes will be reflected on this page. It is your responsibility to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Information

If you have any questions or concerns regarding our Privacy Policy or the information we hold about you, please feel free to contact us:

Email: hello@mirroredmobel.co.uk

Phone: +44 123456789